Webex VoIP calling features
Modern, cloud‑based business VoIP with Webex calling, messaging, and video. Compare UCaaS/hosted PBX features - auto attendant, hunt groups, call forwarding, voicemail to email, call recording, analytics, softphone & mobile apps, admin portal, E911, and more.
C Spire Voice with Webex feature comparison
C Spire Voice with Webex gives your teams an all-in-one solution to call, meet and message securely on any device.
| Common area calling | Enhanced calling | Webex calling | Webex Suite | Webex meetings | |
|---|---|---|---|---|---|
| CALLING | |||||
| Call anyone with a phone number, audio or video | |||||
| Conference calling | |||||
| Visual voicemail and voicemail to email | |||||
| Call history | |||||
| Contact lists | |||||
| Hold/Resume | |||||
| Transfer | |||||
| Forward your calls | |||||
| Single number reach | |||||
| Share number on application | |||||
| Call Pull | |||||
| Group Call Park and Retrieve | |||||
| Call pickup | |||||
| Record your calls | |||||
| Call queue management | |||||
| Executive Assistant | |||||
| MESSAGING | |||||
| Unlimited one-on-one and group messaging | |||||
| File sharing | |||||
| Desktop and Application screen sharing | |||||
| Availability status | |||||
| Find people, spaces, messages, and files | |||||
| Message threads and quoting | |||||
| Share emojis | |||||
| Add reactions | |||||
| Share animated GIFs | |||||
| Video messaging by Vidcast | |||||
| Do not Disturb | |||||
| Message notification options | |||||
| Message external guests | |||||
| Space moderator controls | |||||
| Announcement-only spaces | |||||
| MEETINGS | |||||
| How many people can join a Personal Room meeting? | Up to 100 people | Up to 100 people | Up to 100 people | ||
| How many people can join a Space meetings? | Up to 100 people | Up to 200 people | Up to 200 people | ||
| Meeting length | Up to 40 minutes | Unlimited | Unlimited | ||
| Share content: screen, application, files, and whiteboard | |||||
| Virtual and blurred background | |||||
| Remove background noise | |||||
| Animated meeting reactions and gestures | |||||
| Interactive whiteboarding | |||||
| Polling | |||||
| Broadcast sessions | |||||
| Schedule meetings from your calendar or Microsoft Outlook app | |||||
| Schedule meetings from Microsoft Office Suite 365 | |||||
| Meeting recording | |||||
| Webex Assistant | |||||
| Meeting recording transcriptions | |||||
| Add an alternative meeting host | |||||
| Host can let others manage your meetings | |||||
| Remote Desktop Control | |||||
Included site features and services
C Spire Voice with Webex VoIP FAQ
Webex Calling delivers an enterprise-grade, cloud PBX with “UCM-level” features: auto attendant, hunt groups, call queuing, call park/pickup, shared lines, executive/assistant, voicemail/visual voicemail, transcription, multi-line, n-way voice/video, and detailed analytics - managed in Webex Control Hub.
Webex offers three PSTN models: Cisco Calling Plans, Cloud Connect/CCP (certified carriers), and Local Gateway (premises SBC) so you can pick per site for cost, coverage, or legacy needs. For complex, global footprints, Cloud Connect (CCP) or hybrid with Local Gateway is typically best; for small/medium single-region, Cisco Calling Plans are the simplest.
Webex Calling runs on georedundant, active global infrastructure with a published 99.999% availability target and offers site survivability (multitenant) and Enhanced Survivability (Dedicated Instance) so calls continue even if the cloud or WAN fails.
Webex supports Enhanced 911 (E911) with dynamic, location based routing (PIDFLO) via RedSky - prompting offprem users to confirm dispatchable addresses and mapping onprem users by wiremaps (AP MAC, LLDP switch/port, IP subnets) to meet RAY BAUM’S Act requirements. Emergency calls bypass call recording.
Webex integrates natively with Salesforce (make/receive calls, log to objects, spaces & meetings), offers ServiceNow connectors, and unifies UCaaS + CCaaS via Webex Contact Center. Developers can embed CC features with the WxCC SDK. Troubleshooting and analytics live in Control Hub.
Webex Calling positions as voicefirst, enterprisegrade with robust PBX parity, survivability, and CCaaS integration; Zoom Phone typically wins on lower entry pricing and meeting UX familiarity; Teams Phone shines for organizations deep in Microsoft 365. For multiregion and PBXstyle features, Webex often leads; for lowest peruser price, Zoom/Teams may undercut.
Public pricing pages show Webex Call starting around $15–$17/user/mo and Suite (Meet + Call) around $22.50–$25/user/mo, with Enterprise negotiated under Cisco Collaboration Flex 3.0 (EAs, NU, AU models and True Forward). Real costs vary by PSTN choice (Calling Plans vs CCP vs LGW), devices, and addons (e.g., Contact Center)