Dubber voice recording
Business call recording
Get practical, AI-driven insight from all business your communications in one secure solution.
AI-Powered voice recording for compliance, quality, and secure collaboration
With Dubber from C Spire Business, you can capture chat, voice and video conversations across platforms like C Spire Voice with Webex and Microsoft Teams and get deep, actionable intelligence to drive results immediately.
Secure communication solutions for compliance, quality, and efficiency.
Compliance
Meet your industry's regulatory standards with secure, unlimited and easily searchable storage for your calling communications.
Quality assurance
Monitor performance, identify any potential training needs, and ensure effective collaboration for all your teams.
Role-based access
Give users and administrators the level of access you choose, maintain accountability for how your call recordings are used.
Operational efficiency
Get data to optimize resource allocation, streamline workflows, and help your teams focus on tasks that deliver real value.
Take CX to the next level.
Enhance your customer experience, identify trends, and improve services with fast, effective analysis of your customer communications.
Cloud-based far from basic
Review conversations in real time, detect keywords and phrases, and effortlessly organize communications by topic, user and more with Dubber's advanced yet easy-to-use web portal.
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Make the most of moments.
Capture and understand conversations in full context with Moments, from forecasting buying intent to ensuring safe environments.
Business Call Recording FAQ
Business call recording is a solution that captures voice, video, and chat communications across your business platforms. It provides compliance, quality assurance, and valuable insights from customer interactions.
Dubber seamlessly integrates with leading communication platforms including C Spire Voice with Webex and Microsoft Teams. The cloud-based solution requires no additional hardware and can be deployed quickly.
Yes, Dubber is designed to meet regulatory requirements across industries. It provides secure, unlimited storage with role-based access controls to ensure your call recordings meet compliance standards for HIPAA, PCI-DSS, MiFID II, and other regulations.
Dubber includes AI-powered features like automatic transcription, sentiment analysis, keyword detection, and conversation insights. These tools help identify trends, monitor quality, and extract actionable intelligence from your communications.
All recordings are stored securely in the cloud with enterprise-grade encryption. Role-based access controls ensure only authorized personnel can access recordings, and comprehensive audit trails track all access and actions.
Yes, Dubber's web portal allows you to search recordings by keyword, date, participant, and more. You can organize communications by topic, user, or custom tags for easy retrieval and analysis.
Moments is Dubber's AI-powered feature that automatically identifies and captures key moments in conversations. It helps forecast buying intent, ensure safe environments, and surface important insights without manual review.
Business call recording - Let's connect
C Spire helps your business stay compliant and secure with advanced call recording solutions designed for regulatory requirements, quality assurance, and data protection. Our team works with you to deploy cloud-based call recording, retention, and monitoring tools that safeguard communications and support compliance standards. Complete the form below and a call recording specialist will contact you.