TekLinks' clients regularly give our support engineers feedback on how well they are serving them through customer satisfaction surveys. And, each month, we tally those survey scores to determine which engineer has the highest scores in our Health Service Group (HSG) support team, and the Managed & Cloud Services (M&CS) team.
We also owe a shout out to M&CS Engineer Shannon Entrekin for her dedication to our clients. She scored a 96.53 on her customer satisfaction surveys. We bestowed upon her the Crown of Intelligence, the Scepter of Positivity, a $25 Amazon gift card and a free afternoon off to admire the trophy. Thank you, Shannon, for your dedication!